Installing the XM16 Kit

Set up your XProxy Kit with XM16 modems in 10 short steps, about 15 minutes from the box to working proxies. Drag the 3D view to look from any side.

You need: the kit, one standard-size SIM with mobile data for each modem, and a router or modem that is online and has a free LAN port.

Set it up

Step 1 of 10

Meet your kit

Here is everything on one desk. Tap a part to look at it.

In the box

Not in the box (you provide)

You also need one standard-size SIM with mobile data for each modem.

You see	What to do
No light on the hub	Check the 12 V adapter is plugged in and the hub is switched on.
The green light on the hub is off	Check the hub's USB cable at both ends: hub and XProxy box.
A modem has no lights	Push its USB cable in all the way at both ends, or try another hub port.
A modem has lights but no signal	Check the SIM is pushed in all the way and has mobile data, and that both antennas are screwed on tight.
The XProxy box does not go online	Check the network cable at both ends, and that your router is connected to the internet.

Still stuck?A technician can look at your device with a one-time PIN, or chat with us on Telegram.