Terms of Use
Please read these terms carefully before using our services.
Terms of Use
Effective Date: December 2022
1. Agreement to Terms
By accessing or using our website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
XProxy reserves the right to update or modify these terms at any time without prior notice. Your continued use of the services following any changes constitutes your acceptance of the revised terms.
2. Intellectual Property
All content on this site — including text, graphics, logos, images, software, and other materials — is the proprietary property of XProxy and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive license for personal, non-commercial use only. Any other use requires our prior written consent.
3. User Representations
By using our services, you represent and warrant that:
- All registration information you provide is accurate, current, and complete.
- You are at least 18 years of age.
- Your use of the services does not violate any applicable law or regulation.
- You will maintain the accuracy of your account information and update it as necessary.
4. User Registration
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
XProxy reserves the right to reclaim, suspend, or terminate any username that is deemed inappropriate, offensive, or in violation of these terms.
5. Prohibited Activities
You may not use our services for any unlawful purpose or in any way that could harm XProxy or other users. Prohibited activities include, but are not limited to:
- Using the services for any illegal purpose or in violation of any applicable laws.
- Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
- Sending unsolicited communications (spam) or engaging in any form of harassment.
- Uploading or transmitting viruses, malware, or any other harmful code.
- Using automated tools to scrape, crawl, or extract data from our services without permission.
- Launching denial-of-service (DoS or DDoS) attacks against our infrastructure.
- Interfering with or disrupting the integrity or performance of our services.
6. User Generated Contributions
If you submit, post, or transmit any content through our services, you represent that such content:
- Does not infringe any third-party intellectual property rights.
- Does not contain false, misleading, or defamatory information.
- Is not obscene, offensive, or otherwise objectionable.
- Does not harass, threaten, or intimidate any individual.
- Does not violate any applicable law or regulation.
7. Contribution License
You retain ownership of any content you submit to our services. However, by submitting feedback, suggestions, or ideas to XProxy, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and distribute that feedback for any purpose, without compensation to you.
8. Mobile Application License
If you access our services through a mobile application, we grant you a limited, revocable, non-transferable license to install and use the application on your personal device. You may not:
- Reverse engineer, decompile, or disassemble the application.
- Modify, adapt, or create derivative works based on the application.
- Use the application for any commercial purpose or competitive analysis.
9. Submissions
Any ideas, suggestions, or other materials you voluntarily submit to XProxy — outside of content posted through the services — become the sole property of XProxy. We acquire all intellectual property rights to such submissions and are not obligated to keep them confidential or compensate you for them.
10. Site Management
XProxy reserves the right to monitor the services for violations of these terms, take appropriate legal action against violators, restrict or deny access to any user at our sole discretion, and remove or edit content that we determine to be in violation of these terms or otherwise objectionable.
11. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Our services are hosted in the United States. If you access our services from outside the United States, you consent to the transfer and processing of your data in the United States.
12. Term and Termination
These terms remain in effect for as long as you use our services. XProxy reserves the right to deny access to, suspend, or terminate your account at any time, for any reason, without prior notice or liability. Upon termination, your right to use the services will immediately cease.
13. Modifications and Interruptions
XProxy reserves the right to change, suspend, or discontinue any part of the services at any time without notice. We are not liable for any loss or inconvenience resulting from service modifications, downtime, or discontinuation.
14. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of your jurisdiction of residence, without regard to conflict of law principles.
15. Dispute Resolution
Any disputes arising from or relating to these terms or your use of our services shall be submitted to the courts of Vietnam. XProxy also reserves the right to bring proceedings in the courts of the jurisdiction where you reside.
16. Corrections
XProxy may correct typographical errors, inaccuracies, or omissions on the site at any time without prior notice. We are not obligated to update information unless required by law.
17. Disclaimer
Our services are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. XProxy expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or free of viruses or other harmful components.
18. Limitations of Liability
To the fullest extent permitted by law, XProxy and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising from your use of or inability to use our services, even if we have been advised of the possibility of such damages.
19. Indemnification
You agree to defend, indemnify, and hold harmless XProxy and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising from your use of the services, your violation of these terms, or any harmful act you commit in connection with the services.
20. User Data
XProxy may retain certain data you transmit through the services for the purpose of managing service performance. You are solely responsible for all data you transmit and any activity conducted through your account. XProxy is not liable for any loss or corruption of your data.
21. Software
Any software provided through our services is offered on an "as-is" basis under a limited, non-exclusive, revocable license, unless a separate end-user license agreement (EULA) applies. No other rights are granted.
22. Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active through the end of the current paid billing period. No partial refunds are issued for unused time.
23. Unauthorized Use
Any unauthorized use of our services or software is strictly prohibited. You will be held financially liable for any damages — including lost revenue and legal costs — resulting from unauthorized use.
24. Software Modification and Plugins
Any attempt to modify, crack, reverse engineer, or create unauthorized plugins for XProxy software will result in the immediate termination of your license. You may also be held financially liable for damages resulting from such actions.
25. Transfer of License
Licenses granted under these terms are personal to you and are non-transferable and non-resellable. Any attempt to transfer, sublicense, or resell your license will result in its immediate termination.
26. Warranty
XProxy hardware products carry a 12-month limited warranty from the date of purchase. This warranty covers manufacturing defects under normal use conditions. The warranty is voided by:
- Physical damage caused by misuse, accidents, or unauthorized modifications.
- Use of unofficial or incompatible power supplies.
- Exposure to extreme environmental conditions (heat, moisture, etc.).
- Tampering with internal components.
27. Shipping Policy
Estimated delivery time is 1 to 6 weeks depending on your location. Customers are responsible for all applicable customs duties, import taxes, and clearance fees. It is your responsibility to ensure that the products you order are permitted for import in your country.
28. Shipping and Delivery Issues
If a package is uncollected or refused at delivery, it may be returned to us at the buyer's expense. Repeated delivery failures — including refusal to pay customs fees — may result in a permanent ban from placing future orders.
29. Return and Refund Policy
Hardware products may be returned within 14 days of delivery, subject to a 30% restocking fee. Items must be returned in their original condition and packaging.
All software licenses and service payments are non-refundable once activated or used. Please contact us before purchasing if you have questions about compatibility or suitability.
30. Electronic Communications
By using our services, you consent to receive electronic communications from XProxy. You agree that all agreements, notices, and disclosures provided electronically satisfy any legal requirement that such communications be in writing. You also consent to the use of electronic signatures and records.
31. California Users
If you are a California resident and have an unresolved complaint regarding our services, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.
32. Miscellaneous
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and XProxy regarding your use of the services. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. XProxy may assign its rights and obligations under these terms without restriction. Your failure to exercise any right under these terms does not constitute a waiver of that right.
33. Contact Us
If you have questions or concerns about these Terms of Use, please contact us:
Email: [email protected]
