Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when registering for our services, making purchases, or contacting us. This includes:

• Names, phone numbers, and email addresses.
• Usernames and passwords.
• Payment card numbers (processed securely via PayPal).
• Social media profile data when you use a social login option.

We do not process sensitive personal data, and we do not receive personal information from third-party sources.

2. How We Process Your Information

We use the information we collect for the following purposes:

• Account creation and management.
• Service delivery and order fulfillment.
• Customer support and troubleshooting.
• Administrative communications, including billing notices and policy updates.
• Facilitating user-to-user messaging where applicable.

3. Legal Bases for Processing

We process your personal information based on the following legal grounds:

• Consent — where you have given us explicit permission.
• Contractual necessity — to fulfill our obligations to you.
• Legal obligations — where required by applicable law.
• Vital interests — to protect your safety or the safety of others.

If you are a resident of Canada, we rely on both express and implied consent as permitted under Canadian privacy law.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be transferred or disclosed in connection with a business transaction such as a merger, acquisition, or sale of assets. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Third-Party Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

6. Social Login Data

If you choose to register or log in using a third-party social media account, we may receive certain profile information from that provider — such as your name, email address, and profile picture. This information is used only as described in this policy and is not shared with any other parties.

7. Data Retention

We retain your personal information only for as long as your account remains active or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — request that inaccurate data be corrected.
• Erasure — request deletion of your personal data.
• Portability — receive your data in a structured, machine-readable format.
• Withdraw consent — at any time, where processing is based on your consent.

These rights apply to residents of the European Economic Area (EEA), United Kingdom, and Canada. To exercise any of these rights, please contact us at [email protected].

9. Do-Not-Track Signals

Some browsers include a Do-Not-Track (DNT) feature that signals to websites that you do not want your online activity tracked. We do not currently respond to DNT signals. If a universal standard for online tracking is adopted in the future, we will update this policy accordingly.

10. California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. The categories of personal information we collect are limited to commercial and transactional data necessary to provide our services.

XProxy has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. California residents may contact us to request disclosure of the categories and specific pieces of personal information we have collected about them.

11. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy, or wish to exercise your data rights — including requests for access, correction, or deletion of your personal information — please contact us:

Email: [email protected]